I highly recommend Ben and team at TEC. The team is extremely knowledgeable, trustworthy, and a delight to work with. If you are looking for an IT Service Provider, they exceed expectations every time!
Meet our Cleveland IT company in person for your $100 gift card!
Get 24/7 support from Tier 1–4 engineers with full helpdesk, on-site, and project coverage.
Protect your remote staff with VPNs, mobile security, and endpoint tools managed by our NOC team.
Reduce downtime with our 15-minute average response time and 45-day onboarding cycle.
Connect faster using structured cabling, wireless systems, and 24/7 monitoring.
Choose a multi-year managed IT plan and we’ll waive your onboarding fees!
We’re confident that you’ll love our services. Let our current clients tell you why!
I highly recommend Ben and team at TEC. The team is extremely knowledgeable, trustworthy, and a delight to work with. If you are looking for an IT Service Provider, they exceed expectations every time!
Very knowledgeable and extremely easy to work with. I know that when I work with TEC Communications I have a trusted advisor that helps the whole way through the sales cycle and leads customers to the best solution.
Ben Myslenski and TEC team are amazing to work with. Their expertise in Cisco collaboration products and is valuable to customers. I have work personally with Ben and he is looking to make the best recommendations and serve customers.
The team at TEC were great helping us get our Webex system in place. They were very responsive and promptly answered any questions we had. I highly recommend TEC if you are looking to upgrade your business’ technology!
Sharp, professional and extremely knowledgeable team. Our work with TEC has been top notch. Really like the direction the company is headed. Would definitely recommend to a friend.
TEC Communications delivers honest, people-focused IT support with clear solutions and adaptable services. We stay committed to your success through long-term, reliable partnerships.
75% of IT decision-makers report skill gaps on their teams. We help solve that by supporting your internal IT team and providing specialized expertise where needed.
As your needs change, we adjust support across cybersecurity, cloud management, and more. You can rely on us for flexible solutions that align with you.
We build lasting client relationships by offering practical technology solutions and consistent service. Our focus is on doing the work right, supporting your staff directly, and delivering value.
Explore the key services you can enjoy when you choose TEC Communications as your IT partner.
Simplify your IT operations by letting us handle support, strategy, and security while you focus on running your business
Extend your IT team by filling skill gaps with experts who support projects, tools, and ticket resolution on demand.
Resolve technical issues fast by reaching live experts who deliver help without long wait times or confusing handoffs.
Protect your business from attacks thanks to our 24/7 monitoring, threat detection, and compliance-focused security tools.
Move to the cloud with confidence by using secure, scalable infrastructure that fits your workflows and budget.
Make smarter tech decisions by working with vCIOs who align IT strategies to your business goals.
Avoid disruptions by using real-time monitoring that alerts our team to performance issues before they spread.
Improve speed and reliability by upgrading your network with secure switching, wireless, and firewall solutions
Modernize communication by switching to cloud phones that support remote teams and advanced call handling.
Switching IT providers over and over wastes time. You deal with repeated onboarding, lost documentation, and delays while new teams catch up. Projects stall, and your staff gets pulled into fixing problems your vendor should handle.
TEC Communications won’t drop support after a deployment or walk away when things get difficult. We stay accountable through every stage of your growth. We want to be right by your side throughout all of your future successes.
Our average client relationship lasts 16 years because we stay involved beyond project delivery. You receive consistent support from a team that already knows your systems, personnel, and business. We don’t need a refresher every time you call.
Turn complex IT into clear solutions by asking our experts for strategic advice.
We have a lot to offer as an IT company. Explore our other services.
Choose fully managed IT services if your business lacks an internal IT team or if your team cannot handle daily support, cybersecurity, or infrastructure management. This model works best for small to mid-sized businesses seeking a single provider to handle all IT needs.
Co-managed IT services work better when your internal team needs help with complex projects, after-hours support, or specialized expertise without replacing existing staff.
Outsourcing IT helps smaller businesses avoid costly mistakes, especially with complex projects that often exceed internal capabilities. Since 91.5% of projects run over budget, over schedule, or both, relying on an experienced IT company reduces those risks.
The right partner gives smaller teams access to expert support, proven processes, and reliable infrastructure without the high cost of building everything in-house. This creates better outcomes without overwhelming internal staff.
We employ a 24/7/365 US-based support team who always responds to you directly, without rerouting you to another region or requiring escalation.
You’ll always speak with someone in your time zone who understands your needs and can help right away. This consistent availability minimizes downtime and keeps your operations running smoothly, even if problems happen outside of standard business hours.
We provide data backup and disaster recovery services for businesses across the United States. Our systems are already in place for clients in 46 states, which shows that our solutions are trusted and widely used.
We’ll help you protect your data from accidental loss, hardware failure, or outages. If something goes wrong, our team restores your systems quickly so your business can stay on track with minimal disruption.
Our onboarding process starts once the contract is signed. We schedule a kickoff call, gather system information, and document your current technology.
If you’re coming from another provider, we manage that handoff. We then install our support agent, set up backups, and enable MFA. Once setup is complete, we transition you to the services team. Most onboardings take about 45 days.
Upgrade securely with firewalls, MFA, and live system health tools to reduce risk
Align your IT and business goals using advice from vCIOs who have decades of IT leadership experience.
Migrate with confidence using our cloud readiness assessments and hybrid cloud expertise.
Prevent attacks using anti-phishing, ransomware protection, and intrusion detection tools.
Plan smarter with IT roadmaps, budgeting support, and guidance on software licensing.
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